รายละเอียดงาน

• Achieve Sales target for all individual stores - Analyze KPI and report the store performance. Use the useful information to translate into action plans to improve the shop business. - Plan, evaluate and implement relevant in store promotion - Manage the controllable operating expenses to keep within the agreed budget - Recruit, train, assign, coach and lead the store personal to implement - Maintain the highest standard of customer service - Maintain an effective stock management system to maximize sales and profitability - Prepare sales forecast for the Store segment. Order products to meet customer demand and forecasted sales volume. Follow up on orders. - Ensure that all products are properly handled and displayed according to company standards. - To be a leader in training and setting monthly meeting for shop managers, as well as setting special training program for Store team constantly. - Ensure customer satisfaction at the retail segment. Manage customer complaints proactively. Report all customer complaints to all concerned parties and senior management consistently and systematically. Recommend actions to solve customer complaint on a long term basis. - Produce all necessary monthly reports on a timely and accurately basis. Recommend actions and comment to improve results. - Manage 4 bakery kitchen Controlling the product standards, including ordering, stocking products.

รายละเอียดงาน

• Achieve Sales target for all individual stores - Analyze KPI and report the store performance. Use the useful information to translate into action plans to improve the shop business. - Plan, evaluate and implement relevant in store promotion - Manage the controllable operating expenses to keep within the agreed budget - Recruit, train, assign, coach and lead the store personal to implement - Maintain the highest standard of customer service - Maintain an effective stock management system to maximize sales and profitability - Prepare sales forecast for the Store segment. Order products to meet customer demand and forecasted sales volume. Follow up on orders. - Ensure that all products are properly handled and displayed according to company standards. - To be a leader in training and setting monthly meeting for shop managers, as well as setting special training program for Store team constantly. - Ensure customer satisfaction at the retail segment. Manage customer complaints proactively. Report all customer complaints to all concerned parties and senior management consistently and systematically. Recommend actions to solve customer complaint on a long term basis. - Produce all necessary monthly reports on a timely and accurately basis. Recommend actions and comment to improve results. - Manage 4 bakery kitchen Controlling the product standards, including ordering, stocking products.