Preview Resume

Expected Salary

13,000 - 20,000

Military Status

- Exempted

Job Requirment

Job Categories : Customer Service/CRM/Call Center

Job Sub Categories : Customer Service/customer relations(CRM)

Job Position : Admin Receptionist Customer Service Staff

Interested business type : Services

Job Location : Chonburi (Mueang Chonburi)

Job Type : Full time

Availability : Immediate

Working Bangkok : Yes

Work Upcountry : Yes

Willing to work oversea? : Yes

Education

Rajamangala University of Technology Lanna

Graduation year : 2019

Certificate : Bachelor's Degree

Faculty : Business Administration and Liberal Arts

Major : Marketing

GPA : 2.87

Work Experience/Trainee

2019

Last Position : support, contact center operations

Period : June 2019 to June 2026

Job Description :

Provide recommendations and respond to inquiries, including providing information about the company's products and services to customers, as well as handling various complaints and collaboratively resolving issues for customers effectively. - Provide product and service information to customers through Voice channels. - Offer advice and troubleshoot initial issues for customers, understanding their needs and resolving their problems according to established procedures. - Oversee the comparison of benefits of Card X products and services with the market to deliver relevant and useful information that meets customer needs. - Listen to customer feedback and complaints, coordinating with relevant departments.