Preview Resume

2567

ประเภทธุรกิจ : อสังหาริมทรัพย์

ตำแหน่งงาน : Real Estate Online Sales & Lead Management

ระยะเวลา :  มกราคม 2567 ถึง ปัจจุบัน

รายละเอียดงาน :

Manage property listings across Facebook Marketplace and online platforms. - Respond to customer enquiries through chat and messaging applications. - Qualify prospective buyers and collect preliminary financial information. - Coordinate appointments and property viewings between customers and sales representatives. - Create marketing content and property descriptions for online advertising. - Follow up with potential customers and maintain communication records. - Generate and nurture sales leads through digital channels.

2556

ตำแหน่งงาน : Reception Manager

ระยะเวลา :  มกราคม 2556 ถึง ธันวาคม 2567

รายละเอียดงาน :

- Supervised front office operations and ensured exceptional guest services by fostering a welcoming environment.
- Managed reservations efficiently while addressing customer inquiries and maintaining clear communication with guests.
- Handled complaints with professionalism and worked to resolve customer issues promptly, ensuring a positive experience.
- Coordinated various administrative tasks, maintained accurate operational records, and ensured everything ran smoothly.
- Trained and supervised front desk staff, providing guidance and support to enhance their performance and service delivery.

2555

ตำแหน่งงาน : Reservation Supervisor

ระยะเวลา :  กรกฎาคม 2555 ถึง ธันวาคม 2556

รายละเอียดงาน :

- Manage hotel reservations and booking requests by utilizing reservation software to ensure accuracy and efficiency in the process.
- Assist domestic and international customers through email and telephone communication, addressing inquiries and providing support for a seamless booking experience.
- Coordinate room inventory and reservation systems to optimize availability and ensure that all bookings are accurately reflected in the system.
- Ensure high levels of customer satisfaction by actively seeking feedback, resolving any issues that arise, and maintaining a friendly and professional demeanor throughout all interactions.

ตำแหน่งงาน : Guest Service Supervisor

ระยะเวลา :  มีนาคม 2555 ถึง มิถุนายน 2555

รายละเอียดงาน :

- Deliver exceptional customer support and assist guests by addressing inquiries, resolving issues effectively, and ensuring a positive experience.
- Coordinate guest requests and facilitate problem resolution by communicating with relevant departments and following up to ensure satisfaction.
- Support front office operations and administrative tasks by managing schedules, maintaining records, and assisting with daily operations to enhance efficiency.

2554

ตำแหน่งงาน : E-commerce Support Assistant / Reservation

ระยะเวลา :  มกราคม 2554 ถึง กุมภาพันธ์ 2555

รายละเอียดงาน :

- Oversee the management of online booking channels and ensure that website content is up-to-date and engaging for users.
- Coordinate online promotions by developing attractive campaigns and responding to customer inquiries in a timely manner to enhance their experience.
- Assist with digital sales initiatives by managing reservations efficiently, tracking performance metrics, and optimizing processes to improve overall customer satisfaction.

2549

ตำแหน่งงาน : Receptionist / Duty Manager

ระยะเวลา :  มกราคม 2549 ถึง ธันวาคม 2552

รายละเอียดงาน :

- Provide exceptional customer service to international guests by addressing inquiries, resolving issues quickly, and ensuring a positive experience throughout their stay.
- Manage reservations and check-ins efficiently while offering ongoing customer support to enhance guest satisfaction and streamline operations.
- Assist with daily operational and administrative tasks, ensuring that all activities run smoothly and efficiently within the team.
- Maintain high standards of customer satisfaction by regularly monitoring feedback and implementing improvements based on guest interactions.