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Job Requirment

  • Position:

    Ticket

    Occupation:

    Airline Business

    Sub Occupation:

    Airline Business Others

Interested business type

  • Tour operator activities

Job Location

Nonthaburi (Mueang Nonthaburi)

Bangkok (All)

Latest Salary

20,000 - 30,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Willing to work oversea?

Yes

Education

2024 - Sripatum University

Faculty:Faculty of Tourism and Service
Major:Aviation Business
GPA 2.79 - Bachelor's Degree

Experience/ Internship

May 2024 to May 2026  (2 Year 1 Month)
  • Last Position:
  • PASSENGER SERVICE AGENT
  • Business Type:
  • Others

Job Description

  • Responsible for assisting airline passengers with various tasks such as check-in, baggage handling, ticketing. - Coordinate between ground officials. - Collect data for airlines. - Receive Arrival flights. - Departure gate officer. - Verify the accuracy of the passenger's travel documents. - Knowledge of safety protocols and emergency procedures to ensure passenger well-being in case of incidents. - Understanding and addressing the needs and concerns of passengers with empathy and compassion.
January 2023 to April 2023  (3 Month)
  • Last Position:
  • AIRLINE TICKETING AGENT (INTERN)
  • Business Type:
  • Tour operator activities

Job Description

  • Provided customer service to passengers in person on the phone and online, booked tickets, and handled customer inquiries and complaints. - Checked passenger manifests to confirm client bookings. - Managed passenger database. - Monitored airline schedules. - Worked to resolved passenger booking issues. - Handled internal and external communications. - Preparing documents to send to relevant departments within the company. - Assisted passengers with baggage check-in and boarding. - Provided passengers with information regarding airline policies and procedures.

Hard Skill

  •  - Passenger service / Beginner
  •  - Airline policies / Beginner
  •  - Adaptability / Beginner
  •  - Team Work / Beginner
  •  - Handling Stressful Situation / Beginner
  •  - Computer Skills / Beginner
  •  - Attention to Detail / Beginner
  •  - Amdeus / Beginner
  •  - Problem-Solving / Beginner
  •  - Communication skills / Beginner

Soft Skill

  •  - Negotiation skills
  •  - Teamwork
  •  - Leadership
  •  - Collaboration
  •  - Adaptability
  •  - Communication skills
  •  - Able to work under pressure
  •  - Service Mind
  •  - Growth Mindset

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • English
  • Good
  • Good
  • Good
  • Medium
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