2569
ประเภทธุรกิจ : โรงแรม / รีสอร์ท / สปา / สนามกอล์ฟ
ตำแหน่งงาน : GSA
ระยะเวลา :
สิงหาคม 2569 ถึง ปัจจุบัน
รายละเอียดงาน :
Guest Check-In & Check-Out: Welcomed hotel guests with a warm, professional demeanor, efficiently processing arrivals and departures while ensuring all reservation details and preferences were accurately recorded.
Reservation Management: Handled room bookings, cancellations, and modifications via phone, email, and property management systems while maximizing occupancy rates.
Billing & Cash Handling: Processed secure guest payments, managed cash drawers, balanced daily ledgers, and resolved billing inquiries accurately and professionally.
Guest Concierge & Support: Provided comprehensive information regarding hotel amenities, local attractions, and dining options, promptly addressing and resolving guest complaints to ensure high satisfaction.
Interdepartmental Coordination: Communicated daily guest requirements and room status updates effectively with the housekeeping and maintenance teams to ensure seamless guest experiences.