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Job Requirment

  • Position:

    Service Engineer

    Occupation:

    Technician

    Sub Occupation:

    Technicians

  • Position:

    Engineer

    Occupation:

    Engineering

    Sub Occupation:

    Manufacturing-Production

Job Location

Nakhon Pathom (All)

Latest Salary

26,000 - 30,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2013 - Rajamangala University of Technology Srivijaya

Faculty:Fisheries Science and Technology
Major:Computer Technology
GPA 2.25 - Bachelor's Degree

2011 - Hat Yai Commercial College

Faculty:Information Technology and Computer Science
Major:Information Technology
GPA 3.03 - High Vocational

2009 - Thanthan Witthaya Schoo

Faculty:Science and Mathematics
Major:Science and Mathematics
GPA 2.62 - Senior High School

Experience/ Internship

September 2025 toPresent  (9 Month)
  • Last Position:
  • senior engineer training
  • Business Type:
  • Computer/ IT

Job Description

  • - Monitor and approve repair work of Service Engineers by closely tracking progress and providing technical advice to ensure repairs are conducted smoothly and efficiently.
  • - Oversee and authorize repair tasks while offering guidance in the development of training programs for Service Engineers to enhance skills and knowledge within the team.
  • - Manage and approve repair work by consulting and collaboratively resolving issues with technicians, while maintaining continuous communication with Apple to ensure information and responses are timely and effective.
October 2018 toSeptember 2025  (6 Year 11 Month)
  • Last Position:
  • engineer service
  • Business Type:
  • Computer/ IT

Job Description

  • - Provided professional advice and troubleshooting assistance for customer devices, focusing on building satisfaction and trust in the service.
  • - Repaired Apple products in accordance with the standards and conditions set by the company to ensure that the products are returned to optimal working condition.
  • - Possessed in-depth knowledge and understanding of the specific characteristics of Apple products to provide accurate and relevant recommendations.
  • - Conducted detailed diagnostics of product issues and ordered necessary spare parts within the system to ensure prompt repairs.
  • - Disassembled and replaced components following Apple's proper procedures to maintain the quality and safety of the products at every stage.
January 2016 toSeptember 2018  (2 Year 8 Month)
  • Last Position:
  • Mobile Repair Technician
  • Business Type:
  • Services

Job Description

  • - Managed and supervised the front office by providing friendly customer service and assisting with all inquiries related to mobile device repairs.
  • - Received devices for repair from customers, conducted preliminary diagnostics, and recorded information to ensure efficient repair processes.
  • - Provided guidance on repair services and maintenance of mobile devices to instill confidence in customers when choosing our services.
  • - Oversaw the repair of mobile devices by coordinating with technicians to ensure repairs were completed on time and met customer quality expectations.
  • - Monitored the status of repairs and informed customers about progress to enhance satisfaction and trust in our services.
  • - Maintained cleanliness and organization of the repair area to ensure customers felt comfortable and confident in the services provided.
October 2012 toJanuary 2015  (2 Year 4 Month)
  • Last Position:
  • Onsite Service Technician
  • Business Type:
  • Computer/ IT

Job Description

  • - Responsible for overseeing service operations in 14 provinces in the southern region, collaborating with the team to provide quality service and promptly meet customer needs.
  • - Coordinate and manage ECS service tasks to ensure smooth operations, continuously monitoring and tracking service status.
  • - Build strong relationships with local customers by providing guidance and assistance in resolving issues that arise.
  • - Collect data and report service outcomes in each area to analyze and improve future service delivery.
  • - Work with local teams to develop service processes and establish effective work standards.

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Good
  • Good
  • Good
  • Good
  • English
  • Medium
  • Medium
  • Good
  • Medium

Typing Skills

  • Thai : 30 words / min
  • English : 25 words / min

Training Information

Institute Mantech Computer Service Co., Ltd.

 - May 2010 to July 2010

NameCourse Technician

Training Information TPQI

Institute Thailand Professional Qualification Institute (Public Organization)

 - May 2011 to October 2014

NameCourse Computer Technology

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