Job Description

• - Reviewed orders from online applications and physical stores in detail to ensure that the information is accurate and complete.
• - Checked the raw materials used in production and calculated costs precisely to plan production efficiently.
• - Procured and sourced raw materials from reputable wholesalers to obtain quality products at appropriate costs for operations.
• - Assessed customer satisfaction through online channels and utilized feedback to enhance and adapt the business to meet customer demands promptly.
• - Compiled daily/monthly income and expenditure reports.
• - Developed creative and diverse new menu items and consistently implemented effective promotions to increase sales and attract new customer bases.

Job Description

• - Provided information and advice to customers regarding various products and services related to the list of stores within the project.
• - Communicated promotional details and conditions to customers utilizing the services at the project's shopping center.
• - Received reports on issues encountered by customers and presented timely solutions to address these problems.
• - Announced via public address system to inform customers about activities organized by the project.
• - Managed the provision of wheelchair services for customers in need.
• - Stationed at the lost and found desk to assist customers in retrieving their lost items.
• - Served customers with politeness and maintained a positive service-oriented attitude (Service mind).

Job Description

• - Provide comprehensive information about products and services, accurately answering inquiries regarding product details, promotions, and usage procedures to ensure customers receive clear and beneficial information.
• - Proactively engage in sales promotion by recommending products that align with customers' needs and interests to enhance sales opportunities and foster customer satisfaction.
• - Communicate the benefits customers will receive from using the services and present new products, informing them of exclusive privileges or recommending services that suit their requirements.
• - Persuade customers who have requested to cancel services to return in a satisfactory and valuable manner.

Job Description

• - Contacted clients according to the list assigned by the team leader to present and sell products and dietary supplements to clients focused on health and beauty.
• - Answered calls following standard Call Center procedures to provide detailed information about products of interest to customers.
• - Offered sales and communicated promotions to achieve sales targets set by the company.
• - Processed customer orders through online systems, both Inbound and Outbound.
• - Followed up with customers post-sale to present additional products and increase sales.
• - Coordinated internally with departments such as warehousing, purchasing, shipping, and accounting.