รายละเอียดงาน

• - Managed product listings for 4,000+ new SKUs and 10,000+ existing SKUs within the internal backend system, covering setup, launch, and ongoing maintenance of product descriptions across website and mobile application.
• - Collaborated closely with the Regional Tech Team to identify and resolve system issues, and supported the implementation of new platform features.
• - Participated in User Acceptance Testing (UAT) during system migration to ensure functionality and data accuracy.
• - Supported Category Management with markdown setup and product launches according to timelines.
• - Coordinated with Supply Chain to validate and continuously monitor inventory levels, ensuring product availability for launches and ongoing sales, and managed product status updates (publish/discontinue) within the system.
• - Managed the image workflow by reviewing initial product photos, defining asset requirements, and briefing the Graphic Team for final image production.

รายละเอียดงาน

• Responsible for managing all operational and administrative activities of the online store on Lazada, including product listings, ensuring accurate and timely order processing, coordinating stock updates, providing product information and details, and overseeing the overall platform operations to support a smooth customer purchasing experience.

รายละเอียดงาน

• - Maintained the website on Shopify by monitoring and controlling content quality, ensuring accuracy, consistency, and alignment with brand standards to enhance credibility and user experience.
• - Edited and rewrote content provided by sellers.
• - Coordinate with relevant departments to ensure smooth workflow.
• - Performed additional duties and responsibilities as assigned.

รายละเอียดงาน

• - Managed the creation and maintenance of new SKUs across 3 e-commerce platforms (Lazada, Shopee, JD), ensuring data accuracy and consistency. [Category Electronic]
• - Maintained shop decoration, adjusting assets both pictures and banners to improve the customer experience.
• - Optimized product listings by revising content and creating feed posts to improve searchability and drive sales.

รายละเอียดงาน

• - Maintained and continuously enhanced the AI chatbots knowledge base by updating existing information, adding new training data, and refining content to improve response accuracy and relevance.
• - Conducted analysis of customer inquiries and chatbot responses to inform system enhancements and improve customer satisfaction.
• - Performed additional duties and responsibilities as assigned.

รายละเอียดงาน

• - Oversaw the maintenance and enhancement of the AI chatbots knowledge base by systematically updating existing materials, incorporating new training data, and revising content to strengthen response precision and contextual understanding.
• - Conducted analysis of customer inquiries and chatbot responses to inform system enhancements and improve customer satisfaction.