รายละเอียดงาน

• Key Responsibilities:
• Human Resources & Administration
• • Manage end-to-end HR functions including workforce planning, recruitment, employee relations, and performance evaluation systems.
• • Oversee payroll processing, compensation & benefits administration, ensuring accuracy and full compliance with labor laws.
• • Develop and implement HR policies, procedures, and internal regulations aligned with organizational goals.
• Procurement Management
• • Supervise procurement operations including sourcing, supplier evaluation, contract negotiation, and purchasing of goods and services.
• • Develop cost-saving strategies while maintaining long-term, strategic vendor relationships
• • Ensure timely procurement and cost control aligned with budget and operational needs
• Accounting
• • Direct accounting operations including budgeting, cost control, and financial reporting.
• • Ensure compliance with tax regulations, audit requirements, and internal financial control policies.
• • Coordinate with auditors and external consultants for financial and statutory reporting.
• Safety
• • Supervise workplace safety programs in compliance with ISO, and local safety regulations
• • Conduct risk assessments, safety training, and internal audits to ensure a safe working environment.
• • Monitor and continuously improve occupational health and safety standards.
• Information Technology (IT)
• • Oversee IT operations including infrastructure, system development, cybersecurity, and helpdesk support.
• • Ensure IT systems align with business strategies, data security policies, and operational efficiency.
• • Coordinate with internal users and external IT vendors to support business continuity.
• BOI Compliance
• • Oversee BOI operations to ensure full compliance with Board of Investment regulations and reporting requirements.
• • Coordinate with government agencies to maintain BOI privileges and benefits.
• • Manage BOI documentation, audits, and renewal processes.

รายละเอียดงาน

• Key Responsibilities:
• 2023 - 2025
• • Managed overall administrative and HR operations, ensuring efficiency, compliance, and alignment with business objectives.
• • Supervised and mentored administrative and HR teams, setting operational priorities, KPIs, and performance goals.
• • Ensured compliance with internal policies, labor laws, and corporate governance standards.
• • Collaborated with cross-functional teams to support company-wide initiatives and operational excellence.
• Additional HR Responsibility: Probation Evaluation
• 2024 – 2025
• • Introduced and managed a structured probation evaluation framework to ensure fair, consistent, and transparent employee assessments.
• • Coordinated with line managers and team leaders to define evaluation criteria, timelines, and performance expectations.
• • Monitored probation outcomes and provided recommendations for confirmation, extension, training, or improvement plans.
• • Maintained accurate and up-to-date performance records to support employee development and HR compliance.
• Administration Manager & Recruitment
• 2023 – 2025
• • Led end-to-end recruitment processes including job posting, sourcing, interviewing, selection, and hiring.
• • Partnered with department heads to identify manpower needs and develop job descriptions aligned with company culture.
• • Developed and analyzed recruitment metrics, recommending improvements to enhance hiring efficiency and quality.
• • Oversaw onboarding processes to ensure smooth integration and positive employee experience.
• • Prepared and submitted documentation for expatriate work visa renewals and coordinated with Thai Immigration.
• Administration Manager
• 2023
• • Oversaw all administrative functions at a managerial level, setting operational goals and priorities.
• • Supervised administrative staff, providing training, coaching, and performance feedback.
• • Managed records, documentation, and internal controls in compliance with company policies.
• • Supported cross-department coordination to ensure smooth daily operations.
• Finance Assistant / Administration Support
• 2019 – 2022
• • Prepared agendas, minutes of meetings, and schedules for internal, project, board of directors’, and shareholders’ meetings.
• • Prepared and filed statutory and corporate documents including director registers, annual reports, and SEC-required disclosures.
• • Coordinated procurement of office supplies, managed office equipment, and ensured operational readiness.
• • Coordinated contracts and documentation with internal and external parties.
• • Supported accounting and finance operations including petty cash, reimbursements, expense reports, and payment processing.
• • Prepared supporting documents for corporate income tax submission and coordinated with outsourced accountants for month-end and year-end closing.
• • Collected, updated, and certified official company documents from the Revenue Department (RD) and Department of Business Development (DBD).
• • Provided comprehensive administrative support including travel arrangements, vehicle booking, and general office coordination.

รายละเอียดงาน

• Customer Service Responsibilities
• • Responded to customer inquiries and provided support via email and phone with a strong focus on service quality and customer satisfaction.
• • Updated customer records, followed up on cases, and communicated accurate feedback and resolu-tions to customers.
• • Proactively monitored the status of customer issues to ensure timely handling and closure.
• • Maintained and continuously improved service quality by adhering to company standards and guide-lines.
• • Recommended process improvements to enhance service efficiency and customer experience.
• • Maintained and managed customer databases, ensuring data accuracy and completeness.
• • Managed daily operational activities to support smooth and efficient service operations.
• • Recorded customer issues analyzed service data, and prepared reports to support continuous improvement initiatives.
• Administration Responsibilities
• • Managed administrative operations to support customer service and business functions.
• • Recorded and maintained store address and VAT information to ensure accurate documentation.
• • Reviewed and verified petty cash documents and staff assignments for accuracy and compliance.
• • Coordinated with external accounting firms regarding expenses, payments, tax filings, and withhold-ing tax (WHT).
• • Supported accounting and financial processes to ensure timely and accurate payment operations.

รายละเอียดงาน

• • Greet and welcome all visitors.
• • Manage correspondence, including emails, phone calls, and official letters.
• • Prepare and organize documents, reports, and presentations.
• • Maintain an efficient filing system
• • Ensure the smooth day-to-day operations of the office.
• • Maintain office supplies by monitoring inventory and placing orders as needed.
• • Oversee cleanliness, organization, and maintenance of office premises.
• • Check the security system of the alarm testing