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2568

ประเภทธุรกิจ : ออนไลน์มีเดีย

ตำแหน่งงาน : Community Operations Specialist

ระยะเวลา : กันยายน 2568  ถึง  ปัจจุบัน

รายละเอียดงาน :

- Moderated platform content and enforced community standards to ensure a safe, high-quality user environment.
- Resolved complex user inquiries and account issues using professional, empathetic communication across multiple channels.
- Investigated abusive trends and escalated policy violations to mitigate risks and maintain platform trust.
- Optimized day-to-day operations by identifying regional trends and providing data-driven feedback to improve community workflows.

2566

ตำแหน่งงาน : Trainer

ระยะเวลา : ธันวาคม 2566  ถึง กันยายน 2568

รายละเอียดงาน :

Conceptualize training materials based on data and research; Create training strategies, initiatives, and materials; Test and review created materials; Maintain a database of all training materials; Instruct employee training and onboarding; Review employee performance and learning; Conduct training classes on policy/product; Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues;

ตำแหน่งงาน : Content moderator

ระยะเวลา : พฤษภาคม 2566  ถึง ธันวาคม 2566

รายละเอียดงาน :

Responsible for the content safety of short video products, ensuring their legal compliance. - Coordinating with supervising departments to timely deal with contents violating our community and regulations, and to update operations standards. - Performing audit of contents received and sharing for Social Media Upload. - Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material. - Reviewing/updating content on a popular social media platform. - As part of the job responsibilities, there is a possibility of exposure to potentially harmful content during each work shift, contingent on the assigned content or team. - Personal traits and self-management skills are required to manage unique risks and a fast-paced work environment within the Content Moderation industry.