2568
ประเภทธุรกิจ : จัดนำเที่ยว
ตำแหน่งงาน : Reservation
ระยะเวลา :
เมษายน 2568 ถึง ปัจจุบัน
รายละเอียดงาน :
• Coordinate with overseas agents and local suppliers to check room occupancy and service availability
• Serve as a front-line customer service, coordinating with suppliers to identify and resolve issues, and passing solution details to overseas agents for further communication.
• Handle in-house cases and resolve operational issues in a timely manner
• Assist guests with booking changes, cancellations, and service-related concerns
• Review and verify invoices to ensure accuracy and consistency with bookings
• Liaise between customers, overseas agents, suppliers, and internal teams to ensure smooth service delivery
• Deal with hotel sales teams and suppliers to request support, negotiate solutions, and maintain strong working relationships