2566
ประเภทธุรกิจ : บริการ
ตำแหน่งงาน : Wellness Relations (One Stop Service, Reservation, Package Sales, & Coordinators)
ระยะเวลา :
ตุลาคม 2566 ถึง ธันวาคม 2567
รายละเอียดงาน :
• Provided information to guests via email and social media, sold wellness packages, made room reservations, and summarized accommodation revenue.
• Assisted guests in planning their wellness treatment itineraries.
• Coordinated with operations team to ensure that itineraries were well reserved, and guests’ preferences and requirements were fully addressed.
Remarkable Projects:
• Used Excel to create a package tracking file shared with entire operations team.
• Used Google Sheets to track customer information (e.g., needs, acquisition channels, target, and feedback) and reported insights to MKT teams.
• Assist my manager to create and readjust 20+ complex rate codes with 5 – 8 package codes as well as configuration in OPERA Cloud system