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2024

Business Type : Others

Last Position : Sales Administrator

Period :  May 2024 to May 2026

Job Description :

Prepare and verify invoices, and manage billing submissions in accordance
with payment schedules
Follow up on customer payments and coordinate with clients to ensure timely
collections
Reconcile system data with supporting documents before submission to
accounting
Coordinate product delivery via logistics providers or direct delivery, ensuring
complete documentation
Handle cheque collection and ensure timely bank deposits within deadlines
Coordinated and submitted bidding documents, contracts, authorization letters,
and bank guarantee (BG) refund documents as an authorized representative
Coordinate with internal teams and engineers to ensure smooth delivery and
documentation processes

2023

Last Position : Customer Issue Resolutions

Period :  May 2023 to April 2024

Job Description :

Analyzed and resolved invoice and billing issues, including issuing credit notes
and ensuring case closure
Reconciled accounts receivable (AR) data to ensure accuracy prior to billing
Prepared and consolidated billing documents for assigned customer accounts
Managed and uploaded data into CO Metrics system to support reporting
Followed up on customer payments and coordinated with cross-functional
teams to resolve disputes

2014

Last Position : Customer Financial Services Representative

Period :  May 2014 to February 2022

Job Description :

Identify and collect payment of overdue invoices through proactive planning, prioritisation and execution of daily call cycles, Negotiate with clients or cross functional in dispute payment case