Preview Resume

2025

Business Type : Medicine / Cosmetic / Medical Equipment

Last Position : Service Engineer

Period :  February 2025 to Present

Job Description :

- Planned and managed preventive maintenance schedules for medical aesthetic devices. (Laser, HIFU, Pico Laser)
- Diagnosed technical issues and performed on-site servicing and repairs.
- Maintained equipment warranty records and coordinated spare part claims with overseas suppliers.
- Conducted incoming inspection and functional testing of newly imported machines before sales delivery.
- Installed demonstration units and delivered equipment to client clinics with basic operational training.
- Prepared user guides and maintenance documentation for aesthetic devices.
- Provided technical support to Sales and Product Specialists during customer demonstrations.

2022

Business Type : Medicine / Cosmetic / Medical Equipment

Last Position : Service Engineer

Period :  July 2022 to October 2024

Job Description :

- Planned and managed preventive maintenance programs for medical aesthetic devices. (Laser, HIFU, Fractional CO)
- Coordinated service schedules for engineers and handled customer service requests with technical teams and regional sales representatives.
- Diagnosed equipment malfunctions, evaluated faulty parts, prepared quotations, and performed on-site repairs while managing warranty periods.
- Conducted incoming inspection and functional testing of newly imported machines prior to sales delivery.
- Installed demonstration units and delivered equipment to clinics, providing basic operational training and usage guidance.
- Developed user manuals and maintenance documentation for aesthetic devices.
- Provided technical and equipment support to Sales and Product Specialists during customer demonstrations.

2021

Last Position : Service Advisor

Period :  August 2021 to March 2022

Job Description :

- Provided customer service to clients visiting the automotive service center.
- Coordinated vehicle inspection and maintenance/repair services between customers and technicians.
- Summarized inspection results and prepared cost estimates and service documentation for customers.
- Managed and scheduled monthly vehicle inspection and maintenance appointments.
- Recommended suitable automotive maintenance products and presented sales promotions in support of marketing campaigns.
- Processed warranty claims and submitted documentation to the head office.
- Performed cashier duties, including payment processing and preparation of daily service and financial reports.
- Identified correct spare parts for repair and maintenance jobs or customer inquiries; arranged ordering and payment of parts for technicians.