2011
Business Type : Services
Last Position : EN-TH Translator & Customer Services
Period :
May 2011 to February 2013
Job Description :
-Translated credential emails between Thai & English, maintained accessible, completed detail customer’s information files, contacted with company’s clients on the phone
-Guide new members through background verification, profile setup, and photo submission
-Conduct initial orientation calls to clarify membership expectations, timelines, and communication guidelines
-Built strong, positive customer relationships and achieved high levels of customer satisfaction