2019
Business Type : Hotel / Resort / Spa / Golf Club
Last Position : Call Center Admin and Waitress
Period :
February 2019 to December 2021
Job Description :
1.Call Center Admin - Ensuring customers provide accurate information on promotions, route inquiries, reservations, or other preliminary information related to the event. - Receive restaurant reservations in the telephone section. Line and Facebook - Event support in preparing event documents for various events, preparing menus, event signs, and assisting sales staff in preparing documents for events. - Print BEO or event related documents and distribute information to various restaurants and staff involved in the event 2. Waitress - Answer the phone calls from customers asking questions for restaurant reservations. - Prepare equipment Check the readiness to open the service, set the table, manage the table that customers have booked correctly. - Customer service in the restaurant such as providing information about food Recommend food to customers who come to use the service to be impressed. - Food service to customers describe each dish stories or specialties of food for customers to understand - Run the food served at each table correctly. - Pick up items from the store that you'll need at the restaurant, such as tissues, toothpicks, fruit drinks, and more. - Check the customer's bill when the customer has finished using the service.