2021
Last Position : General officer
Period :
July 2021 to January 2022
Job Description :
- Clean complaint data in the CRM database by checking for accuracy, wrong words, duplicate cases. - Process data in Google Sheet and make a dashboard that includes statistical tables, graphs, and a short detail by Google Data Studio. - Design details of incoming data with 3 other teams (legal team, complaints team, and the publishing team) to reduce unnecessary procedures and unnecessary user information. - Collaborate with consumer networks in 5 sectors to report errors and bugs to improve new the database system.