2565
ตำแหน่งงาน : IT Support
ระยะเวลา :
กันยายน 2565 ถึง เมษายน 2567
รายละเอียดงาน :
Responsibility - Remote support customer from leader assign or customer cont act (Telephone, Line, Line Official Account) Support software Microsoft office 365 , Next cloud, RaiDrive, Box, NAS synology, foti client VPN, and specific programs - On site support case by case (Delivery laptop, Re install windows, Setup laptop printer) - Keep data customer info record on cloud business ( Name User, Name computer, S/N, MAC address, Warranty , OS, Office Version, Key OS, Key Office, Har dware detail, Programs specific - MA onMA on--site monthly check Hardware and software (Chesite monthly check Hardware and software (Checck k hardware compare customer info, hardware compare customer info, run run ddiaiaggnostic check hardware, nostic check hardware, Windows update, Windows update, firmware update, firmware update, check battery notebook, scan viruscheck battery notebook, scan virus)