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Job Requirment

  • Position:

    Reception

    Occupation:

    Hospitality/F-B

    Sub Occupation:

    Hospitality Others

  • Position:

    Ground Services

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

  • Position:

    Import Export Officer

    Occupation:

    Administration/General management

    Sub Occupation:

    Coordinator

Job Location

Bangkok (Chatuchak)

Latest Salary

15,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Willing to work oversea?

Yes

Education

2017 - Sripatum University

Faculty:Bachelor degree
Major:Airline Business
GPA 3.01 - Bachelor's Degree

Experience/ Internship

September 2023 to June 2026  (2 Year 9 Month)
  • Last Position:
  • Trust and safety (content moderator)
  • Business Type:
  • -Not Specify-

Job Description

  • Reviewed and moderated user-generated content to ensure compliance with platform policies and community guidelines.
  • Identified and removed content that violated safety, quality, and regulatory standards.
  • Evaluated text, images, videos, and other content for policy compliance.
  • Investigated and resolved content-related issues in a timely manner.
  • Maintained a high level of accuracy and consistency while meeting productivity targets.
  • Escalated complex or sensitive cases to the appropriate teams for further review.
  • Worked with confidential information while maintaining data privacy and security standards.
  • Monitored content trends and reported emerging risks or policy concerns.
  • Collaborated with team members and stakeholders to improve moderation quality and operational efficiency.
  • Adapted to frequent policy updates and applied new guidelines accurately in daily operations.
September 2020 to July 2022  (1 Year 10 Month)
  • Last Position:
  • Passenger service (moderator)
  • Business Type:
  • Services

Job Description

  • Reviewed and moderated user-generated content on TikTok to ensure compliance with community guidelines and platform policies.
  • Evaluated videos, images, comments, profiles, and live-stream content for policy violations.
  • Identified and removed inappropriate, harmful, or prohibited content to maintain a safe online environment.
  • Applied content moderation policies consistently and accurately while meeting quality and productivity targets.
  • Investigated reported content and made moderation decisions based on established guidelines.
  • Escalated complex, sensitive, or high-risk cases to specialized review teams when necessary.
  • Maintained confidentiality and handled sensitive content with professionalism and discretion.
  • Adapted quickly to policy updates and implemented new moderation standards in daily operations.
  • Collaborated with team members and quality analysts to improve moderation accuracy and performance.
  • Contributed to creating a safer and more positive user experience for the TikTok community.
April 2019 to December 2019  (8 Month)
  • Last Position:
  • Guest service / front
  • Business Type:
  • Hotel / Resort / Spa / Golf Club

Job Description

  • Welcomed and assisted guests during check-in and check-out procedures.
  • Provided information about hotel services, facilities, and local attractions.
  • Handled guest inquiries, requests, and complaints in a professional manner.
  • Managed room reservations and updated guest records accurately.
  • Coordinated with housekeeping and other departments to ensure guest satisfaction.
  • Processed payments and maintained accurate billing records.
  • Answered phone calls, emails, and other guest communications promptly.
  • Maintained a clean, organized, and professional front desk environment.
  • Assisted guests with transportation arrangements and travel information.
  • Delivered excellent customer service to enhance the overall guest experience.
April 2018 to January 2019  (9 Month)
  • Last Position:
  • Passenger service agent
  • Business Type:
  • Services

Job Description

  • Assisted passengers during check-in, boarding, and arrival procedures.
  • Verified travel documents and ensured compliance with airline and immigration requirements.
  • Provided information regarding flight schedules, boarding gates, and travel procedures.
  • Handled passenger inquiries, special requests, and service-related issues professionally.
  • Coordinated with airline staff and airport departments to ensure smooth flight operations.
  • Assisted passengers with baggage-related matters, including lost, delayed, and damaged baggage reports.
  • Managed boarding gate operations and ensured on-time flight departures.
  • Provided assistance to passengers with special needs, elderly travelers, and unaccompanied minors.
  • Maintained accurate passenger records and operational documentation.
  • Delivered excellent customer service while ensuring safety and operational standards were met.
August 2016 to December 2016  (4 Month)
  • Last Position:
  • Check in counter

Job Description

  • • Assisted passengers with check-in and boarding procedures.
  • • Provided customer service and travel information to passengers.
  • • Coordinated with airline and airport personnel to ensure smooth flight operations.
  • • Supported boarding gate operations and passenger flow management.
  • • Assisted in handling operational documents and flight-related paperwork.
  • • Ensured compliance with airline safety regulations and service standards.
  • • Monitored flight schedules and assisted with operational activities.
  • • Worked effectively in a fast-paced airport environment.
  • • Responded to passenger inquiries and resolved service-related issues.
  • • Collaborated with team members to deliver efficient and professional ground services

Hard Skill

  •  - Microsoft Word / Experienced

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • English
  • Good
  • Good
  • Good
  • Good
  • Arabic
  • Medium
  • Medium
  • Good
  • Medium

Typing Skills

  • Thai : 45 words / min
  • English : 40 words / min
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