Monitor and maintain daily application jobs, interfaces, and scheduled processes to ensure smooth business operations.

Investigate and resolve application issues reported by users, and coordinate with the Development team for root cause analysis and long-term solutions.

Communicate and coordinate with end users regarding incident status, issue resolution, and system-related inquiries.

Execute data validation, data correction, and support activities according to operational procedures.

Possess basic knowledge of SQL commands for data inquiry.

Possess basic knowledge of SQL Server objects, including Stored Procedures, Views, and database structures.

Monitor system performance, application logs, and error notifications, and proactively identify potential issues.

Escalate unresolved issues to the appropriate technical teams and follow up until closure.

Participate in incident management, problem management, and root cause analysis activities.

เพศ : ไม่ระบุ

อายุ(ปี) : 25 - 30

ระดับการศึกษา : ปริญญาตรี - ปริญญาโท

ประสบการณ์(ปี) : 2 - 5

Bachelor’s degree in computer Engineer, Computer Science or any related fields

Minimum 2 to 5 years’ experience in POS Support, Windows platforms configuration and SQL Server.

Basic knowledge stack developer Phyton, C#

Basic SQL skills and ability to read logs (API logs, transaction logs).

Familiarity with SQL Server Management Studio (SSMS), Stored Procedures, Views, and database troubleshooting.

Experience with ticketing systems (ServiceNow).

Onsite working at customer sites as required

Strong communication skills and the ability to work effectively in a time-sensitive retail environment.

Ability to perform job under time constraint/pressure

Having knowledge in Software development and Software Testing would be advantaged

Willingness to provide after-hours or weekend support when required.

Good command of English

ทำงานสัปดาห์ละ 5 วัน

เงินโบนัสตามผลงาน

ประกันสังคม

ตามข้อตกลงของบริษัท

ชื่อผู้ติดต่อ : Kanokluck Pongrojrung (Ploy)

เบอร์ผู้ติดต่อ : 023021548

อาคาร เอ็กเชน ทาวเวอร์ ชั้น 23 เลขที่ 388 ถนนสุขุมวิท แขวงคลองเตย เขตคลองเตย จังหวัดกรุงเทพมหานคร 10110 ประเทศไทย