Responsible of the overall operation and administration and maintains of retail business (including Server, Security, Network, POS, and IT equipment)

Provide IT operations functions to customers for the organization’s standard hardware

Responsible for the sourcing installation, and life-cycle maintenance of servers, software, communication solution and equipment, and LAN network connectivity equipment

Perform as a team member with local operations staff and key users, provides strategic, budgeting and disaster recovery business continuity planning to offices and staff in multiple operating, business and functional units

Responsible for maintenance of systems documentation such as operations manuals

Trouble Shooting Receive calls from 1st line support/customer Perform work analysis and trouble shooting Problem solving/solution and making corrections

Support Provides escalated on-site support for hardware, software and network connectivity issues Maintain technical and service support

เพศ : ชาย

อายุ(ปี) : 27 - 35

ระดับการศึกษา : ปริญญาตรี ขึ้นไป

ประสบการณ์(ปี) : 2 - 3

Bachelor’s degree or higher in Computer or any related fields

At least 2-3 years’ experience in customer service or IT Service Management

Knowledge of both theoretical and practical aspects of project management

Good Troubleshooting skills

Ability to multi-task and good at problem solving

Service-minded and interpersonal skills

Good command of English

Able to work overtime

Standby Monday-Friday after (6:00 PM) on weekdays

Stand by 2 weekends per month (Saturday–Sunday), rotating with the existing team

ประกันสังคม

ตามข้อตกลงของบริษัท

ชื่อผู้ติดต่อ : Kanokluck Pongrojrung (Ploy)

เบอร์ผู้ติดต่อ : 023021548

อาคาร เอ็กเชน ทาวเวอร์ ชั้น 23 เลขที่ 388 ถนนสุขุมวิท แขวงคลองเตย เขตคลองเตย จังหวัดกรุงเทพมหานคร 10110 ประเทศไทย