Job Description

• Customer Service & Floor Operations: Delivers high-quality hospitality, handles order processing, and maintains smooth floor operations during peak hours in a fast-paced environment.
• Brand & Marketing Analysis: Analyzes current branding strategy and market positioning as part of an applied academic project to enhance establishment visibility.
• Menu & Product Promotion: Recommends featured food and beverage options to guests, utilizing basic upselling techniques to increase customer order value.
• Team Coordination & Problem Solving: Collaborates with kitchen and service teams to ensure quick turnaround times and handle customer requests efficiently.

Job Description

• Multicultural Guest Service: Delivered premium hospitality services to international guests (G.Ms), maintaining clear and professional communication in English on a daily basis. Bar Operations & Setup: Assisted in daily bar preparation, inventory restocking, and maintaining cleanliness to meet high-standard hospitality and safety requirements. Customer Relationship & Engagement: Engaged with diverse international clientele to create an inclusive atmosphere, address guest inquiries, and resolve minor service requests proactively.Team Collaboration: Cooperated with multicultural team members in a fast-paced resort environment to ensure smooth service delivery during peak hours.

Job Description

• Client Consultation & Coordination: Communicated with international clients to understand their design preferences, requirements, and budget.
• Appointment & Calendar Management: Managed booking schedules, walk-in inquiries, and daily artist assignments in a high-traffic tourist destination.
• Front Desk Operations: Welcomed international visitors, provided service information, and handled basic payment transactions.