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Job Requirment

  • Position:

    Customer Service

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

Interested business type

  • Hotel / Resort / Spa / Golf Club

Job Location

Bangkok (Pathum Wan)

Bangkok (Yan Nawa)

Bangkok (Bang Rak)

Latest Salary

25,000 - 30,000 THB

Job Type

Full time

Availability

within 7 days

Working Bangkok

Yes

Education

2018 - The University of the Thai Chamber of Commerce

Faculty:Humanities and Applied Arts
Major:English and translation
GPA 2.89 - Bachelor's Degree

Experience/ Internship

August 2025 to February 2026  (6 Month)
  • Last Position:
  • Learning Consultant

Job Description

  • Managed lead follow-ups and booked assessment appointments to drive student enrollment. - Consulted with parents to identify educational needs and presented customized learning solutions. - Maintained and updated accurate customer data within the CRM system. - Consistently achieved monthly sales and conversion targets through effective relationship building.
August 2022 to July 2025  (2 Year 11 Month)
  • Last Position:
  • Senior Language Advisor

Job Description

  • Handled diverse customer inquiries via LINE, phone, email, and walk-ins, providing professional consultation on language programs.
  • Developed customized study plans based on placement test results and client objectives.
  • Coordinated with academic and administrative teams to ensure seamless service delivery and high student satisfaction.
  • Managed corporate client requests, including the preparation of quotations and service agreements.
  • Assist students in managing their learning schedules.
  • Conducted satisfaction surveys and resolved customer complaints to improve service quality.
  • Proactively followed up with existing clients to encourage course renewals.
January 2021 to March 2022  (1 Year 2 Month)
  • Last Position:
  • Sale Coordinator

Job Description

  • Welcome customers and provide recommendations based on their needs. - Managed multi-channel inquiries (LINE, FB, Shopee), providing expert product recommendations and support. - Oversaw end-to-end order processing, from stock verification to delivery coordination. - Maintained inventory accuracy to ensure seamless order fulfillment. - Supported sales & promotions through real-time communication and updates.

Hard Skill

  •  - Customer Relationship Management / Beginner
  •  - Customer Support & Service / Beginner
  •  - Administrative Support / Beginner
  •  - Coordination / Beginner
  •  - CRM Systems & Microsoft Office / Beginner
  •  - Cross-functional Coordination / Beginner
  •  - Problem Solving & Multitasking / Beginner
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