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Job Requirment

  • Position:

    Stakeholder Engagement Officer

    Occupation:

    Airline Business

    Sub Occupation:

    Airline Business Others

Job Location

Bangkok (All)

Latest Salary

28,000 - 38,000 THB

Job Type

Full time

Availability

more than 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Education

2020 - King Mongkut's Institute of Technology Ladkrabang

Faculty:Faculty of Liberal Art
Major:Japanese Major
GPA 2.55 - Bachelor's Degree

Experience/ Internship

May 2022 to Present  (4 Year 6 Month)
  • Last Position:
  • Stakeholder Engagement Officer
  • Business Type:
  • Services

Job Description

  • Provide operational and technical support to airlines and other stakeholders.
  • Coordinate with customers and technical teams to investigate and resolve service-related issues.
  • Support project implementation activities, including user acceptance testing (UAT) and service readiness monitoring.
  • Monitor reported issues, perform initial troubleshooting, and follow up with relevant teams to ensure timely resolution.
  • Conduct site visits and coordinate with stakeholders to support operational activities and service quality improvement.
  • Prepare user manuals, knowledge management materials, and operational documentation.
  • Produce operational reports, presentations, and standardized communication materials.
  • Support backend administration and operational monitoring activities for aviation-related systems.
September 2021 to April 2022  (7 Month)
  • Last Position:
  • Marketplace Administrator
  • Business Type:
  • Computer/ IT

Job Description

  • Managed promotional campaigns on Shopee Marketplace.
  • Coordinated with cross-functional teams to support sales operations and customer service activities.
  • Prepared sales and promotion performance reports.
November 2020 to July 2021  (8 Month)
  • Last Position:
  • Assistant Manager
  • Business Type:
  • Food & Drink Industry

Job Description

  • Supported daily business operations and inventory management.
  • Coordinated promotional activities both in-store and online.
  • Managed customer service and operational issues.
January 2020 to March 2020  (2 Month)
  • Last Position:
  • Japanese Translator
  • Business Type:
  • Education

Job Description

  • Translated documents and supported administrative activities.

Hard Skill

  •  - Stakeholder Management / Skillfull
  •  - Incident & Issue Management / Skillfull
  •  - Project Coordination / Skillfull
  •  - Business Communication / Beginner
  •  - Cross-functional Collaboration / Skillfull
  •  - Microsoft Office Suite / Skillfull
  •  - UAT Coordination & Support / Skillfull
  •  - Documentation & Knowledge Management / Skillfull
  •  - AI Tools for Productivity / Beginner
  •  - Reporting & Presentation / Skillfull

Language Score

English

  • Toeic : 655 Score
  • Japanese : N3
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