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Job Requirment

  • Position:

    Business Analyst (Nurse)

    Occupation:

    Medical Services

    Sub Occupation:

    Nursing

  • Position:

    Business Analyst (Nurse)

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    Business Analyst(BA)

Interested business type

  • Hospital activities (except specialized hospital activities)
  • Computer/ IT

Job Location

Bangkok (All)

Latest Salary

60,000 - 100,000 THB

Job Type

Full time

Availability

more than 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2018 - Mahidol University

Faculty:Faculty of Medicine Ramathibodi hospital
Major:Nursing Science
GPA 2.87 - Bachelor's Degree

Experience/ Internship

October 2025 to July 2026  (10 Month)
  • Last Position:
  • Informatics Nurse

Job Description

  • Collaborate with nursing leaders, operational stakeholders, and end-users to gather operational requirements and support healthcare technology initiatives. - Analyze clinical workflows and operational processes to identify improvement opportunities and support system enhancement discussions. - Act as a liaison between clinical users and IT teams to communicate workflow requirements, reporting needs, and operational challenges. - Participate in User Acceptance Testing (UAT), workflow validation, and healthcare technology implementation activities. - Conduct post-go-live user feedback analysis and workflow assessments to identify usability issues, operational challenges, and opportunities for system enhancement. - Document system issues, enhancement requests, and user-reported concerns to support communication between operational users and IT teams. - Assist in prioritizing enhancement requests and operational issues based on workflow impact and business requirements. - Develop Power BI dashboards and operational monitoring tools to support workforce planning, service performance monitoring, and management decision-making. - Design tracking and monitoring tools that support operational risk identification and Service Level Agreement (SLA) monitoring. - Support nursing leaders through data analysis, KPI reporting, and dashboard solutions that reduce manual reporting efforts. - Developed and enhanced patient satisfaction monitoring dashboards that supported improvement initiatives and contributed to increasing patient satisfaction scores from 89% to 93%. - Guide frontline staff during system implementation and workflow changes to support adoption of new digital processes. - Serve as a member of the Management of Communication and Information Committee (MCIC), supporting information governance, data quality, and compliance activities. - Participate in ISO/IEC 27001 compliance activities as a certified Internal Auditor. - Support HAIT Level 2 readiness activities through medical record audits, documentation reviews, and quality improvement initiatives.
July 2018 to September 2025  (7 Year 2 Month)
  • Last Position:
  • Senior Nurse Shift Leader & Clinical Operations

Job Description

  • Coordinated daily clinical operations, staffing allocation, patient flow activities, and incident management within a high-volume healthcare environment. - Managed multidisciplinary interfacility patient transfer coordination involving physicians, nurses, paramedics, ambulance personnel, and logistics teams. - Facilitated communication among healthcare teams to ensure continuity of care and operational efficiency. - Participated in workflow improvement and digitization initiatives, providing clinical input during requirement discussions and system testing activities. - Acted as a liaison between clinical users and IT teams to support operational improvement projects and digital solution implementation. - Participated in User Acceptance Testing (UAT) and workflow validation activities. - Developed digital tools using Google Sheets platform to support booking management, KPI monitoring, staffing coordination, and COVID-19 patient management processes. - Developed Work Instructions (WI) to improve workflow consistency and operational standardization.

Hard Skill

  •  - Power BI / Beginner
  •  - Google Sheets / Beginner
  •  - Data Field Mapping / Beginner
  •  - Data & Analytics / Beginner
  •  - HIS / Beginner
  •  - Workflow Analysis / Beginner
  •  - Advanced Microsoft Excel / Beginner
  •  - Power Query / Beginner
  •  - Post-Go-Live Support / Beginner
  •  - UAT / Beginner

Soft Skill

  •  - Cross-functional Collaboration
  •  - Stakeholder Management
  •  - Analytical Thinking
  •  - Problem Solving
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