Home
Urgently Jobs
Bangkok Metropolitan Region Industrial jobs Hotel jobs Internship Cooperative Education Disability Jobs Intern Connext findwork EWE Platform
Resume Search
Central Eastern Northern Northeastern Southern Western
Employer Job Seeker
Jobbkk News Contact us Help Center Ads rate How to pay

Please Login For Resume Information

Job Requirment

  • Position:

    Customer Service Team Lead

    Occupation:

    Beauty Care/Health

    Sub Occupation:

    Beauty

  • Position:

    Key Account

    Occupation:

    E-commerce

    Sub Occupation:

    E-commerce Others

  • Position:

    Customer service Senior

    Occupation:

    E-commerce

    Sub Occupation:

    E-commerce Others

Job Location

Bangkok (All)

Latest Salary

31,000 - 45,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Willing to work oversea?

Yes

Education

2018 - Srinakharinwirot University

Faculty:Humanities
Major:Information studies
GPA 3.15 - Bachelor's Degree

Experience/ Internship

September 2021 to Present  (5 Year 2 Month)
  • Last Position:
  • Customer Service Order management
  • Business Type:
  • Retail

Job Description

  • Managed after-sales service operations across e-commerce platforms (Shopee, Lazada, Konvy, Tiktok and
  • Thisshop), including reviewing and approving refunds/returns, resolving customer disputes, and ensuring fair case handling. Investigated order irregularities and made decisions on refunds and returns while maintaining service quality and platform compliance.

Hard Skill

  •  - Microsoft Excel / Experienced
  •  - Google Docs  / Experienced
  •  - Google Sheets / Experienced
  •  - Shopee, Shopee Ads / Skillfull
  •  - Lazada, Lazada Ads / Skillfull
  •  - Facebook, Facebook Ads / Skillfull
  •  - TikTok, TikTok Ads / Experienced

Soft Skill

  •  - Service Mind
  •  - Critical Thinking
  •  - Able to work under pressure
  •  - Self Awareness
  •  - Complex Problem Solving
  •  - Leadership

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • English
  • Good
  • Excellent
  • Good
  • Good
  • Korean
  • Medium
  • Medium
  • Good
  • Good

Typing Skills

  • Thai : 46 words / min
  • English : 43 words / min
Top