2000
Last Position : Senior Analyst of Account Services.
Period :
March 2000 to January 2019
Job Description :
I was responsible for inbound and outbound contact to answering inquiry of credit concern. - Analysis high risk account by review from customer profile payment history and financial information. -Outbound contact to dunning for follow up payment when account overdue at 30D-90D state. -Support team to handle demanding or difficult card member. -Provide training coaching and feedback to junior team member.